Anti-Social Behaviour

What to do if you are suffering from Anti-Social Behaviour (ASB)

There are lots of ways you can report ASB – by visiting your housing office, sending us a letter, by email or by telephone. Our office addresses can be found by clicking here

Reporting ASB:

• Use our online form here : Report anti-social behaviour online 
   
• Email us on info@whitefriarshousing.co.uk
   
• If you are experiencing problems outside of office hours (9am – 5pm), please ring
  “Its your call” on 024 7683 1300
   
• If you have a problem with noisy neighbours after 5pm at night,
  call Kilo 2 on 024 7683 2222
   
• If you witness a crime being committed, call Crimestoppers on 0845 113 5000

What you can expect of us

We provide an effective response to dealing with anti-social behaviour. We have a specialist in-house team called ‘asb4’ to assess each case and decide what we can reasonably do with problems reported to us. Getting involved early is vital when seeking long-term solutions to anti-social behaviour. So the earlier we know about a problem the better our chances of dealing with it.

In most cases, we can deal with the problem in the early stages. For example, by encouraging neighbours, where appropriate, to talk to each other, or by simply making the person aware that their behaviour is affecting other people. However, where individuals continue to break the rules or do not comply with their tenancy conditions, we can take a range of action, including injunctions, ASBO’s, demotion and as a last resort, eviction.

We recognise that we cannot deal with anti-social behaviour alone. We work closely with others to tackle the problem including the Police, Coventry City Council and the city's Community Safety Partnership.