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Tell us what you think

Online Form

Use this online form to register a:
Complaint
Compliment
Comment
Suggestion

 

 

  
 

Complaints Service - Customer Survey

(only to be completed once you have received the outcome of your complaint)

We aim to deal with such dissatisfaction promptly and effectively in line with our Complaints Policy and we very much appreciate your views on how we handled your concerns and any suggestions you may have as to how we can improve this service.

 

Image : complaints leaflet

 

Your views are
important to us

Whitefriars Housing are using Silver Dialogue to conduct satisfaction surveys on our behalf. Silver Dialogue will be telephoning a random selection of customers every three months. We want to know what matters to you and help us identify what we need to focus on.

Our Housing Offices
  

Opening times:
9.00am to 4.30pm
except Thursday when
offices open at 11.00am

Radford / City Centre
9 Little Park Street, City Centre
024 7676 7111

Riley Square
29-31 Riley Square Bell Green
024 7670 8400

Torrington
192 Torrington Avenue Tile Hill
024 7649 6700

St James
Willenhall
024 7651 6700
 
Logo : Part of West Mercia Housing Group
Logo : Investors in ExcellenceLogo : iN business for neighbourhoods Logo : Investors in People Logo : Positive About Disabled People
Logo : Creating places where people are proud to live and work
Whitefriars Housing :: 9 Little Park Street :: Coventry CV1 2UR :: T 024 7676 7000 :: F 024 7676 7200 :: E info@whitefriarshousing.co.uk