Contact us

Our Housing Offices

Opening times of offices: 9.00 to 4.30 except Thursday when offices open at 11.00am

 
 
 
 
  • Radford / City Centre
    9 Little Park Street, City Centre
    024 7676 7111

  • Riley Square
    29-31 Riley Square Bell Green
    024 7670 8400

  • Torrington
    192 Torrington Avenue Tile Hill
    024 7649 6700

  • St James
    Willenhall
    024 7651 6700

 

 
 
 
 
  • Regeneration Office
    The Old Health Centre
    Hillmorton Road, CV2 1SG
    024 7658 7065

    Monday, Tues, Wed, Fri 10.00am to 3.00pm, Thursday 11.00am to 4.00pm. We are also able to offer early evening appointments on Wednesday's up to 7.00 pm if it is more convenient.
Urgent calls:

If you need to contact Whitefriars Housing Group urgently outside normal office hours please call our control room on
024 7625 7463 

Officers will be able to direct you to sources of support. You can also email us at: info@whitefriarshousing.co.uk


Repairs:

Customer Contact Centre
(24 hours) for reporting a repair:
0845 850 6090

The Customer Contact Centre is open 24 hours a day, from 8am – 8pm (Monday to Friday) you can report all types of repairs.

Between 8pm and 8am Monday – Friday and at weekends we only take emergency repair calls. If your repair is not an emergency, you will be asked to call back the next working day.

Please note all calls to and from the Customer Contact Centre are recorded for training and quality purposes.

 

Need help in your own language?

Help in another language : 024 7676 7000

024 7676 7000

 
Logo : Part of West Mercia Housing Group
Logo : iN business for neighbourhoods Logo : Investors in People Logo : Positive About Disabled People
Logo : Creating places where people are proud to live and work
Whitefriars Housing Group :: 9 Little Park Street :: Coventry CV1 2UR :: T 024 7676 7000 :: F 024 7676 7200 :: E info@whitefriarshousing.co.uk