Gas Servicing and Maintenance

Gas Servicing

We must check the safety of the gas appliances in your home every year.

You will be contacted by our contractors, J Tomlinson or Kinetics, when your annual gas service is due and they will let you know when they will call. You must make sure that you let them into your home to carry out the service and safety check. They may use other local approved contractors to help them. If they do, they will identify themselves clearly to you. At the end of the visit you will be given paperwork to show that they have checked your gas appliances and that it is safe. You must not do anything to these appliances yourself.

The check is vital to your safety and :
It is free, takes a maximum of an hour, and makes sure your heating is running efficiently. Above all, it will help keep you and your family safe. Every year more than 30 people are killed from faulty gas fires or appliances in the home. 

If you do not let us in to do the service you could be putting yourself, your family and your neighbours at risk from carbon monoxide poisoning. You cannot see, smell or taste carbon monoxide, but it can kill within a matter of minutes.

Not allowing a gas safety check means you are breaking your tenancy conditions.
Whitefriars, as a landlord, have a legal duty under the Gas Safety Installation and Use Regulations (1998) to carry out a gas safety check every 12 months. You will be contacted to arrange access to your home to carry out the checks. If you do not make arrangements to let our contractors in, we will take the following legal steps to help us gain access:

• A request for an injunction against you from your local county court could be made
• We’ll seek to recover the court costs, which could be as much as £610, or even more
• If we obtain the injunction from the court and you still fail to allow access we will issue possession proceedings against you, which could result in you losing your home