How to contact us
Whether your enquiry is of a specific or general nature, there are various ways you can get in touch with us.
Housing or rent related enquiries
For any housing service or rent related matters, please contact your local office or the number for your area below.
Housing offices
| Housing Office | Address | Telephone |
|
|---|---|---|---|
 |
City Centre | 9 Little Park Street, City Centre, Coventry | 024 7676 7111 |
|
|
Bell Green | 29-31 Riley Square, Bell Green, Coventry | 024 7670 8400 |
|
|
Tile Hill | 192 Torrington Avenue, Coventry | 024 7649 6700 |
|
|
Willenhall | St James Lane, Willenhall, Coventry | 024 7651 6700 |
Office opening hours
| Housing Office | Mon-Wed |
Thu |
Fri |
|
|---|---|---|---|---|
|
|
City Centre | 9am-5pm |
11am-5pm |
9am-4.30pm |
|
|
Bell Green | 9am-4.30pm |
11am-4.30pm |
9am-4.30pm |
|
|
Tile Hill | 9am-4.30pm |
11am-4.30pm |
9am-4.30pm |
|
|
Willenhall | 9am-4.30pm |
11am-4.30pm |
9am-4.30pm |
Other area numbers
| Area | Telephone |
|
|---|---|---|
|
|
Allesley/ Whoberley | 024 7649 6700 |
|
|
Canley | 024 7649 6700 |
|
|
Cheylesmore | 024 7651 6700 |
|
|
Ernesford Grange | 024 7651 6700 |
|
|
Henley Green / Wood End | 024 7670 8400 |
|
|
Hillfields / Stoke Heath |
024 7676 7111 |
|
|
Radford | 024 7676 7111 |
|
|
Spon End Central | 024 7676 7111 |
|
|
Stoke Aldermoor | 024 7651 6700 |
|
|
Tile Hill | 024 7649 6700 |
|
|
Wyken | 024 7670 8400 |
|
|
Leaseholder Services | 024 7676 7072 024 7676 7220 024 7676 7218 |
Repair related numbers
| Enquiry Type | Telephone |
|
|---|---|---|
|
|
Repairs Centre - to report a repair during the day or an emergency 'out-of-hours' repair | 0845 850 6090 |
Other useful numbers
| Service / Company | Telephone |
|
|---|---|---|
|
|
Whitefriars mediation service | 024 7649 6748 |
|
|
Whitefriars gas enquiries - Technical Advisory Services Ltd | 024 7666 4421 |
|
|
Whitefriars customer involvement team | 024 7658 7086 |
|
|
Whitefriars training and development agency | 024 7676 7023 |
|
|
Gas emergencies (smell of gas) | 0800 111 999 |
|
|
Electricity emergencies | 0800 056 8090 |
|
|
City Council including allocations and housing benefit | 024 7683 3333 |
How to find us
- 9 Little Park Street location map [pdf]
- Riley Square Office location map [Multimap]
- St James Lane Office location map [Multimap]
- Torrington Avenue Office location map [Multimap]
General enquiries
If you wish to contact us for any other reason, or have any comments or feedback you would like to give us, please complete the form below. Alternatively, for general enquiries, you can write to us at:
Whitefriars Housing Group Limited
9 Little Park Street
Coventry
CV1 2URTel: 024 7676 7000
Fax: 024 7676 7200
