Whitefriars Housing are using Silver Dialogue to conduct satisfaction surveys on our behalf.
Silver Dialogue will be telephoning a random selection of customers every three months. If you are one of these customers, please take the opportunity to help us, by answering a small number of questions, it should only take 5 minutes to complete. If you are busy when they call, but still wish to participate, they can call you back.
Alternatively if you would like to complete our on-line survey which will go directly to Silver Dialogue to be included in our quarterly report, please click on the following link:
Your views are important to us to help us understand the key areas that matter to you and help us identify what we need to focus on. We will also be able to compare ourselves against similar housing associations, which will also help us to understand how we can improve.
If you have any queries regarding this survey, please contact your local housing office.